Frequently Asked Questions

Do I need a referral to see a physiotherapist?

No, you do not need a GP or consultant referral to book private physiotherapy at Vortex Rehab and Performance. You can book directly with our clinic for assessment and treatment.

What conditions do you treat?

We treat a wide range of musculoskeletal (MSK) conditions including back pain, neck pain, shoulder injuries, knee pain, sports injuries, muscle strains, joint pain, tendon issues, post-surgical rehabilitation, and chronic pain conditions.

Do you offer sports injury rehabilitation?

Yes. We specialise in sports rehabilitation and work with gym-goers, runners, athletes, and active individuals recovering from sports injuries, gym injuries, and return-to-sport rehabilitation.

Where is Vortex Rehab and Performance located?

Vortex Rehab and Performance provides private physiotherapy and sports rehabilitation services for clients across Mansfield, Ollerton, and Nottinghamshire - based out of Manor House Fitness, Fountain Court, Darwin Drive, New ollerton, NG22 9GS.

What happens during my first physiotherapy appointment?

Your first appointment includes a detailed assessment, discussion about your symptoms and goals, movement testing, diagnosis, and a personalised treatment and rehabilitation plan tailored to your needs.

How many physiotherapy sessions will I need?

This depends on your condition, symptoms, goals, and recovery progress. Some clients improve within a few sessions, while others may benefit from longer-term rehabilitation and strength-based treatment plans.

Can physiotherapy help back pain?

Yes. Physiotherapy is highly effective for treating many types of back pain, including lower back pain, sciatica, stiffness, muscular pain, and sports-related back injuries.

Do you work with gym-goers and athletes?

Absolutely. We regularly work with gym members, runners, footballers, rugby players, and athletes looking to recover from injury, improve mobility, reduce pain, and optimise physical performance.

What treatments do you offer?

Our treatments may include physiotherapy, sports rehabilitation, manual therapy, exercise rehabilitation, mobility work, dry needling, injury prevention strategies, and strength-based rehabilitation.

Can physiotherapy help after surgery?

Yes. We provide pre-operative and post-operative rehabilitation to help improve recovery, restore movement, rebuild strength, and support a safe return to daily activity or sport.

Do you offer treatment for chronic pain?

Yes. We work with individuals experiencing long-term or persistent pain conditions and create tailored rehabilitation plans focused on improving movement, strength, function, and confidence.

What should I wear to my appointment?

Please wear comfortable clothing suitable for movement and exercise. Depending on the area being assessed, shorts or loose-fitting clothing may be helpful.

Is private physiotherapy worth it?

Private physiotherapy provides faster access to assessment and treatment, one-to-one care, personalised rehabilitation plans, and more time focused on your recovery goals and long-term outcomes.

How do I book an appointment?

You can book an appointment with Vortex Rehab and Performance through our website contact form, phone, email, or online booking system.

Do you accept private health insurance?

Yes. Vortex Rehab and Performance works with a range of private health insurance providers for physiotherapy and rehabilitation treatment. If you are planning to use health insurance, please contact us before your appointment to discuss your provider, authorisation details, and cover options.

Can I use my health insurance for physiotherapy?

In many cases, yes. Depending on your policy, private health insurance may cover part or all of your physiotherapy treatment and rehabilitation sessions. We recommend checking directly with your insurance provider regarding your level of cover and any referral requirements.

Do I need a GP referral for insurance physiotherapy treatment?

Some insurance providers may require a GP or consultant referral before approving physiotherapy treatment. Requirements vary between providers, so we recommend checking your policy details before booking.